Can I track my order?
Yes, your order's tracking information will forwarded to the email used at checkout.
Orders received Monday-Friday before 11:30am EST will be processed and by 11:59pm EST. Orders received after 11:30am EST will receive tracking the next business day.
Orders received Friday after 11:30am EST - Sunday 11:59pm will receive tracking by the following Monday @ 11:59pm EST.
Note on DHL Global Shipments: DHL global will pass to USPS for final delivery in the USA. A link to further USPS tracking will be available on the DHL tracking page. If the order is international, they will pass to the local partner in each respective country to complete the delivery. Further tracking may not be available at this point, though DHL Global's website will often list additional tracking details. If needed, you can also reach out to the carrier's customer support to provide further tracking information.
Given the current circumstances with COVID19 please allow extra time for product to arrive.
If you have any concerns or we can be of service click here to Contact Customer Service.
Where do you ship to?
USA, Canada and most other countries. If you have any challenges at checkout with your ship to address please click here to contact customer service for asssitance.
What are your shipping rates?
US shipments on orders over $50 are FREE. All other rates are calculated at checkout. If you have any issues or additional questions as to your order & or ship to location, click here contact customer service for assistance.
How can I return my products?
What is the best way to clean my products
Keep ya hair AND ya tools clean!
Remove all hair from brushes with a comb or straight edge and wash with mild soap and water. Lay bristle side up to dry.
Combs can be washed with mild soap and water and laid on towel to dry.
When will The Y Sessions be held?
Currently, The Y Sessions are on hold due to the current COVID19 pandemic. As soon as we can safely provide a space for Yusef and all of you to come together. We look forward to you hearing all the stuff you wanna know about.
Click here to fill out the form on the The Y Sessions so we can receive updates as they become available.